Category: Uncategorized

Una función “históricamente impulsada por las personas y los procesos”, como recuerda Kim Hedlin, analista experto en la práctica de soporte y servicio al cliente en Gartner, “ha evolucionado hacia una función centrada en la tecnología”. Desde luego, así lo manifiestan las intenciones mostradas por los responsables de atención al cliente entrevistados este año por… Read more

This article provides a comprehensive step-by-step guide designed to help you navigate the challenge of optimizing your machine learning (ML) models for production, by looking at all stages in their development lifecycle, i. Read more

GenAI is a megatrend that rivals the evolution of the internet itself –  and it is set to transform global enterprises and entire industries. There is no going back. NTT DATA’s landmark  Global GenAI Report underscores how the technology is gaining momentum. Almost 70% of all respondents feel optimistic about GenAI, and organisations across industries… Read more

New advancements in GenAI technology are set to create more transformative opportunities for tech-savvy enterprises and organisations. These developments come as data shows that while the GenAI boom is real and optimism is high, not every organisation is generating tangible value so far. According to NTT DATA’s Global GenAI Report, 97% of CEOs expect a… Read more

As organizations globally discover new opportunities created by AI, many are investing significantly in GenAI, including as part of their cloud modernization efforts. They are using the considerable power of this fast-evolving technology to tackle the common challenges of cloud modernization, particularly in projects that involve the migration and modernization of legacy applications — a… Read more

GenAI is a megatrend that rivals the evolution of the internet itself –  and it is set to transform global enterprises and entire industries. There is no going back. NTT DATA’s landmark  Global GenAI Report underscores how the technology is gaining momentum. Almost 70% of all respondents feel optimistic about GenAI, and organisations across industries… Read more

New advancements in GenAI technology are set to create more transformative opportunities for tech-savvy enterprises and organisations. These developments come as data shows that while the GenAI boom is real and optimism is high, not every organisation is generating tangible value so far. According to NTT DATA’s Global GenAI Report, 97% of CEOs expect a… Read more

This week, OpenAI announced what it calls the 12 days of OpenAI, or 12 days of shipmas. On December 4, CEO Sam Altman took to X to announce that the company would be “doing 12 days of openai. each weekday, we will have a livestream with a launch or demo, some big ones and some… Read more

Early on a Sunday morning in September, a team of 12 sleep-deprived, jet-lagged researchers assembled at the world’s most remote airport. There, on Easter Island, some 2,330 miles off the coast of Chile, they were preparing for a unique chase: a race to catch a satellite’s last moments as it fell out of space and blazed… Read more

The business world is changing at a rapid pace. Less than 10% of the FTSE 500 companies that existed fifty years ago are still around today and less than half of the companies founded since 2000 are still operating. Company executives are well aware that their businesses need to adapt to keep up with the… Read more